FanCast Productions logoFanCast Productions
FAQ

Video production FAQ: Queenstown and Central Otago

Straight answers about booking, pricing, turnaround, drones and the weather, from the FanCast crew in Queenstown.

Jump to: Booking and quotes · Where we work · What we make · Turnaround · On the day · After the shoot

Booking and quotes

How do we book FanCast for a shoot?

Send us the date, the location and what you want to make, through our contact form, by email at info@fancast.com.au or by phone on +64 27 230 7050. We confirm we are free, talk the brief through with you and send a quote.

How much does video production cost in Queenstown?

Every project is quoted on its brief, because the price comes down to crew size, time on location and what you need delivered. Tell us what you have in mind and we will come back with a quote. For editing-only jobs we reply with a quote within 24 hours.

When can we reach you?

Every day from 8:30am to 6pm.

Where we work

Which areas do you cover?

Queenstown and the wider Queenstown Lakes district, including Arrowtown, Glenorchy and Wanaka, plus Cromwell and the rest of Central Otago. We travel elsewhere in New Zealand for the right project.

Do you work in Australia as well?

Yes. FanCast also has a Melbourne crew. For shoots in Australia, see FanCast Productions in Melbourne.

Can you film a conference or group visiting Queenstown?

Yes. We film conferences, retreats and offsites held in Queenstown and around Central Otago, with social cuts during the event if you want them and the finished film afterwards. See corporate video.

What we make

What kinds of video and photography do you offer?

Events, corporate video, brand content, social media reels, weddings, live streaming, podcasts, photography, drone, short film, editing and websites. The full list is on our services page.

Can you shoot video and photos on the same day?

Yes. One crew covers both in a single production day, so you leave with a finished video and a photo library without booking two teams.

Can you edit footage we have already shot?

Yes. Send it by WeTransfer, Google Drive or Dropbox, from anywhere. A first cut usually arrives within 5 business days, and two rounds of revisions are included. See video editing.

Do you film weddings and elopements?

Yes, across the Queenstown Lakes and Central Otago, from elopements in the mountains to full celebrations. See wedding videography, or Wanaka weddings if you are marrying by Lake Wanaka.

Turnaround

How long until we get our video?

It depends on what you book. Social reels usually arrive within 5 business days. Event highlight films take 5 to 10 business days, with social cuts the same week. Corporate videos take about 10 business days. Live stream recordings arrive within 5 to 7 business days. Brand photos take about 5 business days and event photos about 7.

Can we get content during the event itself?

Yes. For events and conferences we can turn around short social cuts while the event is still running, then deliver the full film afterwards.

On the day

What equipment do you film with?

Cinema cameras recording in 4K as standard, professional audio and lighting, ATEM switching for multi-camera and live work, and drones. We are sponsored by Queenstown Camera Co for pro camera hire.

Can you fly a drone at our location?

Usually. Much of the Wakatipu Basin is controlled airspace around Queenstown Airport, so we arrange ATC clearance through Airshare before the shoot, along with a risk assessment and the landowner's consent. Conservation land needs DOC's permission. See drone videography.

What happens if the weather turns?

Central Otago weather can change inside an hour, so we plan outdoor shoots around the forecast and keep a covered option ready. For weddings we plan the portrait time around the weather on the day.

I am nervous on camera. Can you help?

Yes. For talking-to-camera content we script it with you beforehand, so you know exactly what to say, and we film from two angles so any stumbles disappear in the edit.

After the shoot

How do we receive the finished files?

Through a private download link, formatted for where each file will be used: vertical and subtitled for social, full resolution for your website and screens.

Do you have client reviews?

Yes. FanCast is rated 5.0 from 30 Google reviews across our Queenstown and Melbourne profiles. Read them on our reviews page.

Still have a question?

Send it through with your date and location, and we will answer it properly.